Can you tell me how you are trying to upload the picture? It could be that the jpg is too large. What browser are you using? GenealogyWise works best with FireFox, If you are using Internet Explorer that could be the reason.
Try using the Firefox browser. I think Explorer is what's causing the problem. You can download Firefox at http://www.mozilla.com/en-US/firefox/personal.html. It's free and you can have both Explorer and Firefox on your computer.
Gena Philibert Ortega
Can you tell me how you are trying to upload the picture? It could be that the jpg is too large. What browser are you using? GenealogyWise works best with FireFox, If you are using Internet Explorer that could be the reason.
Gena
Mar 3, 2010
Gena Philibert Ortega
Try using the Firefox browser. I think Explorer is what's causing the problem. You can download Firefox at http://www.mozilla.com/en-US/firefox/personal.html. It's free and you can have both Explorer and Firefox on your computer.
Gena
Mar 4, 2010
Tyson Douglas Smith II
May 17, 2010