First Timer FAQs

This group is for new students taking courses from the International Institute of Genealogical Studies. Helpful FAQs will be provided. Ask any question you may have.

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  • Cheryl Levy PLCGS

    Keeping in Touch
    Do you have a question about your courses or your research? Communication is so important in genealogy. At The National Institute, there are various ways you can communicate with us.
    For more details: http://blog.genealogicalstudies.com/2021/10/keeping-in-touch-6/  


    We want all of our students to enjoy their learning experience. Please do not worry or fret over your courses by yourself. We are here to help you!

    **** NOTE: If you need an answer quickly, please call us on the phone. We can be reached at 1-800-580-0165, ext. #1 (North America) or 1-416-861-0165. Please leave a message. If no one answers, we will call you back.

  • Cheryl Levy PLCGS

    Keeping in Touch
    Do you have a question about your courses or your research? Communication is so important in genealogy. At The National Institute, there are various ways you can communicate with us.
    For more details: http://blog.genealogicalstudies.com/2021/10/keeping-in-touch-6/  


    We want all of our students to enjoy their learning experience. Please do not worry or fret over your courses by yourself. We are here to help you!

    **** NOTE: If you need an answer quickly, please call us on the phone. We can be reached at 1-800-580-0165, ext. #1 (North America) or 1-416-861-0165. Please leave a message. If no one answers, we will call you back.

  • IIGS Exec. Director

    We have so much news! For first-timers, we have an FAQ page on our school site at: https://GenealogicalStudies.com/local/pages/?id=1 
    All student accounts also are automatically added to the Orientation course now, too. That course never closes or completes to allow you to go back in as you need to remember or learn something about how to take your courses.