Ancestry Family Tree users

Comment

Comment by Betty Jo Blevins on December 3, 2009 at 5:32pm

Three days ago I installed Ancestry.com Family Tree Maker 2010. I have been unable to transfer my pictures, census, military draft cards, birth and death records I had in my family trees on Ancestry. I tried to print the family tree chart off and few pages for a family member so they would have the information as they were going to a court house and was going to look up some things for me. I have been unable to print this off. Any one else having this problem. I am currently using Microsoft Vista. I have Windows 7 ordered and should be getting it soon. I feel I have wasted my money on this program from Ancestry. It is not living up to what I was told it would do.

Comment by Betty Jo Blevins on December 3, 2009 at 5:29pm

I installed the Ancestry Family Tree Maker 2010 three days ago. Yesterday and today it keeps telling me that the files did not transfer or Ancestry Family Tree Maker is not working. I am getting very upset. I feel I have wasted my money. I was wanting to print some things off for a family member and my chart to include with the papers but it won't let me. At the present time I do not have the extra money for Ancestry to print a book. I only want a few pages. Also when I first installed the family tree program it would not transfer the pictures I had in Ancestry or the historical reports: census, military draft cards, birth and death certificates. Can anyone help me. Originally I thought this would make a GREAT Christmas present for my siblings but it looks like I will have to get something else for them. Its probably too late to ask for a refund for the program.

Comment by George Thomas Saviel on September 16, 2009 at 7:17pm

Hi all I would like to know if any one is researching the SAVIEL family from India and Burma.
I have some information on them ,If you know of the SAVIEL family from India and Burma let me know.
Thanking you all,

Yoursfaithfully,
George T Saviel
gtsaviel@gmail.com
17 Sept. 2009

Comment by Russ Worthington on September 16, 2009 at 10:32am

Rhonda -- but what happened, exactly --- Please send me an email directly --- Thank you

Comment by Rhoda Lynn De Flon on September 15, 2009 at 11:44pm

Yes, I did, but it didn't work, Russ!

Comment by Russ Worthington on September 15, 2009 at 9:45am

Rhonda - Are you using the Control Panel, Remove Programs?

Russ

Comment by Rhoda Lynn De Flon on September 14, 2009 at 9:23am

I installed 2010 FTM, and had 2009 FTM on my computer. I am unable to uninstall 2009 FTM and just keep 2010. Anyone have an ideas why?

Comment by Russ Worthington on September 12, 2009 at 3:22pm

Judy -- might I suggest that you start a Discussion on the Family Tree Maker Fan Group? It will be easier to help you there. I'll keep an eye open for you.

Version 16 and Version 2006 are very, very close versions. Both can read each other's file directly --- Russ

http://www.genealogywise.com/group/familytreemakerusers

But, start a new discussion on your issue. Thank you

Comment by Judy Brooks Truchon on September 12, 2009 at 2:53pm

Thanks for all the help. I have 2 PC's and 2 laptops as I winter in TX and spend the rest of the year in RI.
One laptop will be passed on as it is an older one. My TX PC has version 16 but this PC only has 2006. Version 16 was a free download at the time I was in TX. The new laptop is "my go-between" as I stop in Salt Lake City on the way to TX. I'm thinking I will probably keep the 2006 version on the laptop. Anybody have any suggestions? I'm very confused. LOL.

Comment by Russ Worthington on September 12, 2009 at 2:39pm

Betty Jo -- Yes, you can Uninstall previous versions of Famliy Tree Maker. If you have a Family Tree Maker User Home Page (Not a Member Family Tree), you might want to keep the earlier version.

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