Memorial Transfers

Replies to This Discussion

Permalink Reply by Kaye Mushalik on October 26, 2009 at 6:22pm

Email info@findagrave.com with all the details of your request.

Permalink Reply by Keith McKain on October 26, 2009 at 7:06pm

I would write to: info@findagrave.com and ask them. They are probably the only ones that might be able to help you.
Keith
--
Find-A-Grave "County Keeper" for Schuylkill County, PA

Keith A. McKain
McCain-McKane-O'Kane DNA Group 1 - # Mc17936

Website: http://home.comcast.net/~geosci64
Email: GeoSci64@comcast.net

Permalink Reply by Calvin Kyle Bobbitt on October 26, 2009 at 7:18pm

Frequently Asked Questions
http://www.findagrave.com/cgi-bin/fg.cgi?page=listFaqs
What if a member will not transfer my relative to me?
If they refuse to transfer your relative to you, contact the administration and we will work on it for you.
http://www.findagrave.com/cgi-bin/fg.cgi?page=listFaqs#149
Help...my question isn't here. How can I contact Find A Grave?
Email: info@findagrave.com

Mail:
Find A Grave
PO Box 522107
Salt Lake City, UT 84152-2107

You can also use the Find A Grave Discussion Forums to ask your question or post some corrections. Other members may know the answer to your question. Under the main Help with Find A Grave forum are the specific forums for submitting fixes, new Bios, memorial transfers, duplicate removal, negative virtual flower removal, etc. Be sure to find the first post on any of the official forums and follow the instructions listed there.
http://www.findagrave.com/cgi-bin/fg.cgi?page=listFaqs#42

Discussion Forums
http://www.findagrave.com/forums/ubbthreads.php
Help With Find A Grave
http://www.findagrave.com/forums/ubbthreads.php?ubb=postlist&Bo...
Findagrave Transfer Policy
http://www.findagrave.com/forums/ubbthreads.php?ubb=showflat&Nu...

Permalink Reply by Calvin Kyle Bobbitt on October 26, 2009 at 7:25pm

Why do the people at Find A Grave take so long to answer emails?
We apologize for the delay in responding to your emails. Unfortunately, we are very, very slow to respond to email messages, because most of the email is answered by one person. With 25,000 people using the site a day, thousands of emails come in every week and we are almost always back logged. Tips: Many of the emails we receive have been answered in the other FAQs on this page, so please be sure to read these through. Other contributors can often answer your questions faster than we can. There's an entire thread dedicated to getting help with Find A Grave at the Find A Grave forums. The thousands of SPAM and computer virus emails we receive each day also slow down our ability to identify and answer legitimate emails. If you do need to contact us by email, try to put the main topic of your question in the "Subject:" field (for example, Subject: Cemetery address correction). Many SPAM emails use "Hi," "Hello," and "Question" in their Subject fields, so we often do bulk deletions of emails that have those words in the Subject line. Give as many specifics as possible in your message. Include links (URLs) to the memorials or web pages you are writing about, as well as names, dates, and locations. There are quite a few John Smiths in our database, so asking us to correct the birth date for John Smith doesn't give us enough information to make the correction. Again, we are sorry we take so long to respond, and we thank you for your patience!
http://www.findagrave.com/cgi-bin/fg.cgi?page=listFaqs#41

Permalink Reply by valerie everson on October 27, 2009 at 9:46am

sorry what do you mean by transferred?

Permalink Reply by Kathryn Keller on October 27, 2009 at 6:04pm

It means transferring ownership of the memorial to another person.

Permalink Reply by Carol Harris on December 20, 2010 at 6:01pm

I recently wrote Find a grave about this and they immediately transferred the account to me! I was pleased