Number of individuals in FTM don't match number in Ancestry tree

Replies to This Discussion

Permalink Reply by Russ Worthington on October 5, 2013 at 7:40am

Cecily,

The easy part is look in the People Workspace, Tree View and there is a number at the Top of the Left Column.

Russ

Permalink Reply by Russ Worthington on October 5, 2013 at 7:45am

Cecily,

I just checked my Ancestry Member Tree (AMT) and I have the EXACT same number from the People Workspace and the Manage Tree, Tree Over View, Tree Summary

Russ

Permalink Reply by Cecily Bishop on October 5, 2013 at 8:03am

I have one more individual in AMT (657) than in FTM (656)

Permalink Reply by Cecily Bishop on October 5, 2013 at 8:04am

And the sync status is 'in sync'

Permalink Reply by Russ Worthington on October 5, 2013 at 8:20am

Do you use AKA's a lot?

Permalink Reply by Cecily Bishop on October 5, 2013 at 8:31am

No

Permalink Reply by Russ Worthington on October 5, 2013 at 8:54am

They should be the same number.

Re-Sync

What it is complete, click on the Link in FTM2014 to view your AMT and check the numbers again.

Russ

Permalink Reply by Cecily Bishop on October 5, 2013 at 9:16am

I agree...they should be the same number. But they're not. I've resync'd, tried making a single change in FTM and sync, tried making a single change in AMT and sync. Always come up with one individual difference.

I'll check AMT to see if there's a duplicate person.

Permalink Reply by Russ Worthington on October 5, 2013 at 9:36am

You might want to look for duplicate people in FTM2014. There is a feature in the Plan Workspace, Edit Menu, Find Duplicate people. If you do, then you can Merge the duplicate people from the Plan Workspace, People Menu, Merge Two Specific People.

Russ

Permalink Reply by Cecily Bishop on October 5, 2013 at 9:49am

Thanks. I'm aware of that feature and have used it. I appreciate your suggestions.

I found a duplicate in my AMT and now the count is correct.

FYI, it appears to me that I need to manually delete an individual from FTM and AMT separately, i.e. the deletion is not part of the sync functionality.

Again, thanks for your help. You're a great resource!

Permalink Reply by Russ Worthington on October 5, 2013 at 10:21am

Can't reply to your last post.

You should only have to remove them in one place or the other.

Watch the Sync Log the next time to see if that is right.

Russ

Permalink Reply by Cecily Bishop on October 5, 2013 at 10:47am

OK, I'll do that.